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Privacy and Security

Quantum, Inc., ("Quantum, Inc.") cares about the privacy of each user of its web site ("user" or "you"), including those who trust us enough to place orders. In order to protect the privacy of its users, Quantum, Inc. has adopted the following policy:

I. General Information

Quantum does not collect personal information when you use the web site. Quantum will not trade, sell, rent or otherwise give the personal information you provide to us when placing an order such as your name, address, email address, etc. However, cookies are used to help us determine the various services you use support you may need, and to help us detect and solve any problems you may have when using the web site. Cookies are also used when you place an order to help our system remember you so that each time you place an order you will not have to fill in all your information each time. You have the option of deleting these cookies after you order. See below in the cookies section to learn how to do this.

This general information is used internally in connection with Quantum, Inc.'s business, including Quantum, Inc.'s personal, marketing and advertising efforts.

II. Personal Information

When you set up an account on the web site or purchase an item from the web site, we collect personal information (which you provide) that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns (collectively, "Personal Information").

You can alter or update your Personal Information on the web site by creating a new profile or changing your account information.

Cookies

A cookie is a text file stored on your computer's hard drive. web sites create cookies to record information about your preferences, such as the items you add to your shopping cart, and for security reasons. Most cookies expire after a certain time period. The most popular browsers, such as Netscape Navigator and Internet Explorer, can be set to give you the option of accepting or rejecting all cookies.

If you wish, you may set your browser to reject all cookies and still view the site. Because our online ordering system requires cookies, you will not be able to order online, But you can still place an order by phone, fax or mail.

III. Use / Sharing of Personal Information

Your name, shipping and billing addresses, and credit card number(s) are used by Quantum, Inc. in order to provide you with the goods that you purchase on the web site. We use your email address to provide you with information about your order and its status, and we may occasionally send out emails, including newsletters, to people who have placed an order online, offering them more great deals. If you receive such a newsletter or other promotional letter from Quantum, you will have the opportunity to opt-out or remove your name and not receive future communications of that type by following directions included in that communication.

Your phone number is used by Quantum, Inc. only in the event that our customer service representatives need to contact you about an order you have placed.

Personal Information is used internally in connection with Quantum, Inc.'s business, including Quantum, Inc.'s promotional, marketing and advertising efforts, in a manner which does not readily identify a user to any third party.

Credit Card Security

The Internet is a vast network of computers. Because the data passes from computer to computer, some Internet shoppers worry that unauthorized persons may intercept the data and gain access to credit card numbers, but shopping on a secure site is actually safer than handing a credit card to a waiter in a restaurant. Taking the steps below will lower the chances of interception of your credit card number:

  • Limit your online shopping to Internet merchants, such as Quantum, Inc., with sites equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data.
  • Use a browser, such as Netscape Navigator or Internet Explorer, that supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL. Most banks will cover the cost of fraud resulting from unauthorized use of your credit card or may limit your liability.

Credit card information collected by Quantum, Inc. is encrypted through Secure Sockets Layer before it is transmitted over the Internet.

Quantum, Inc. fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request. Quantum, Inc. reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the web site, or to protect the rights or property of Quantum, Inc., its affiliates, or any of their officers, directors, or employees, agents, third-party content providers, suppliers, sponsors, or licensors. Quantum, Inc. also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

IV. Preventing the Use of Personal Information

Quantum will not share your personal information with any third party, nor will it rent, sell or trade your personal information to any third party. Quantum may send you it's own promotional information or newsletters.If you receive such a newsletter or other promotional letter from Quantum, you will have the opportunity to opt-out or remove your name from that list by following directions included in that communication.

V. Collecting Information From Children Younger than 13

Quantum, Inc. does not knowingly collect or use any Personal Information from children younger than 13 years of age without obtaining verifiable parental consent.

VI. Miscellaneous

Quantum, Inc. wants you to be aware that when you click on links (including advertising banners), which take you to third-party web sites, you will be subject to such third parties' privacy policies. While we support the protection of privacy on the Internet, Quantum, Inc. expressly disclaims any and all liability for the actions of third parties, including without limitation actions relating to the use and/or disclosure of Personal Information by third parties.

Our Privacy and Child Protection Policy is subject to change. In the event of any change, we will provide notice of such change on this page.

If you have questions about this Privacy and Child Protection Policy, or believe that Quantum, Inc. has acted inconsistently with this statement, please contact us.